Last Updated: [20-08-2026]
At Sreyan’s Creative Studio, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, browse our collections, place an order, make an enquiry, or otherwise interact with our services.
By using our website, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
When you use our website or purchase our products, we may collect certain information, including:
Personal Information
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Full name
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Email address
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Mobile or telephone number
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Billing and shipping address
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Delivery details
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Information provided when you contact us or make an enquiry
Order and Transaction Information
When you place an order, we may collect information relating to:
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Products purchased
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Order details
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Billing information
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Shipping information
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Payment status and transaction-related details
We do not necessarily store your complete payment card, banking, or other sensitive payment credentials. Payments may be processed securely through third-party payment service providers.
Technical Information
When you visit our website, certain technical information may automatically be collected, such as:
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IP address
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Browser type
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Device type
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Operating system
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Website pages visited
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Approximate location information
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Date and time of visits
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Website usage and interaction data
2. How We Use Your Information
We may use the information we collect to:
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Process and fulfil your orders
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Arrange shipping and delivery
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Provide customer support
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Respond to enquiries and requests
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Confirm orders and transactions
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Communicate with you regarding your purchases
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Improve our products, website, and services
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Personalize your experience on our website
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Prevent fraudulent, unauthorized, or unlawful activities
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Maintain website security
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Comply with applicable legal and regulatory requirements
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Send promotional or marketing communications where permitted and where appropriate
3. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve your browsing experience.
Cookies may help us:
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Remember your preferences
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Keep products in your shopping cart
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Understand how visitors use our website
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Improve website performance
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Provide relevant content and marketing
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Maintain website security
You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of our website.
4. How We Share Your Information
We respect your personal information and do not sell or rent your personal information to third parties.
We may share necessary information with trusted service providers who assist us in operating our business, including:
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Payment processing providers
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Shipping and courier partners
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Website hosting and technology providers
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Website analytics and marketing service providers
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Customer support providers
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Professional advisers, where necessary
These third parties may receive only the information necessary to provide their respective services.
We may also disclose information where required by law, legal process, governmental authority, or where necessary to protect our legal rights, customers, website, or business.
5. Payment Information
Payments made through our website may be processed by third-party payment gateways.
Your payment information may be handled directly by the relevant payment service provider in accordance with its own privacy policy and security practices.
Sreyan’s Creative Studio does not intentionally collect or store complete debit card, credit card, CVV, PIN, or online banking passwords on its own servers.
6. Shipping and Delivery Information
To fulfil your order, we may share necessary information such as your name, phone number, and delivery address with shipping, courier, or logistics partners.
This information is used solely for purposes such as order processing and delivery.
7. Marketing Communications
If you provide your contact information or otherwise consent to receive communications from us, we may send you information about:
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New collections
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Special offers
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Festive collections
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Personalized gifting
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Corporate gifting
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Promotions
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Studio updates
You may opt out of promotional communications at any time by contacting us or using the unsubscribe option provided in applicable marketing emails.
8. Data Security
We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.
However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.
9. Data Retention
We retain personal information only for as long as reasonably necessary to:
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Fulfil the purposes described in this Privacy Policy
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Complete transactions and provide services
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Maintain business and transaction records
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Resolve disputes
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Prevent fraud or misuse
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Comply with legal, tax, accounting, or regulatory obligations
When information is no longer required, we may securely delete or anonymize it, subject to applicable legal requirements.
10. Third-Party Websites and Services
Our website may contain links to third-party websites, payment providers, social media platforms, or other services.
We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policies of those third parties before providing them with your personal information.
11. Children’s Privacy
Our website is not intended to knowingly collect personal information from children without appropriate parental or legal consent.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take reasonable steps to remove the information.
12. Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, which may include:
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Requesting access to personal information we hold about you
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Requesting correction of inaccurate information
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Requesting deletion of certain information
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Withdrawing consent where processing is based on consent
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Requesting information about how your personal information is used
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Opting out of certain marketing communications
To exercise an applicable privacy right, please contact us using the details provided below.
We may need to verify your identity before processing certain requests.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or applicable legal requirements.
Any updated version will be published on this page with a revised “Last Updated” date.
We encourage you to review this Privacy Policy periodically.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:
Sreyan’s Creative Studio
Email: palisarkarghosh@gmail.com
Phone: +91 82504 12996
Address: Raja Rammohan Sarani,
Hakim Para,
Siliguri – 734001
West Bengal, India
We will make reasonable efforts to respond to privacy-related enquiries within an appropriate timeframe.
Sreyan’s Creative Studio
Crafted with character. Curated with purpose. Created to be cherished.
